What is a Missing Stair?
The Missing Stair was coined in 2012 by blogger Cliff Pervocracy describing a harasser or other type of toxic person who is tolerated in a community. It's a metaphor modelled after a missing stair in a house that everyone is familiar with. They all know to avoid the missing stair and will warn new visitors about it, but nobody assumes responsibility for repairing it.
The metaphor of a missing stair highlights how warnings can sometimes be used as an ineffective way of dealing with toxic people and sick systems.
It is important to recognise these missing stairs, and to take action that is safe and meaningful to protect yourself and others from the danger posed.
Depending on your role and your environment, you may not be in a favourable position to resolve the issue on your own. Regardless, through self-care practices such as thoughtwork and coaching, you will be able to cultivate awareness, build your resilience, set boundaries and do what you can to keep yourself and others safe.